Shipping policy
Shipping Policy
Last Updated: 03/04/2026
Thank you for shopping with Vivly Essentials. Below is information about our shipping process and delivery times.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received. Processing times may be longer during holidays or periods of high order volume.
Once your order has been processed, it will be shipped to the address provided at checkout.
Shipping Times
Estimated delivery times vary depending on your location.
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United States: 7–15 business days
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International Orders: 10–20 business days
Please note that shipping times are estimates and not guaranteed. Delays may occur due to shipping carriers, customs processing, or high demand.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated (such as free shipping promotions).
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery of your package.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your address, please contact us as soon as possible.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If you experience an issue, please contact the shipping carrier directly.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, Vivly Essentials is not responsible for delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions about your order or shipping, please contact us at: vivlyessentials@aol.com